Frequently Asked Questions

Your questions answered

Accommodation

What is self-contained holiday accommodation?

The Courtyard Bothy is a self-contained home which has all the facilities you need to cook your own meals, sleep comfortably and relax during your stay in Grantown on Spey. You do not share any of these facilities with us or any other guests.

What time can I check-in and check-out?

Check-in is from 4pm. Due to additional COVID-19 cleaning protocols, it takes longer to clean the Bothy, but occasionally we are able to accommodate an earlier check-in and if you'd like this please get in touch before your stay. On your departure day, we ask that you leave the Bothy by 10am to give us time to get everything ready for our next guests.

Do you have a specific changeover day?

You are welcome to book your holiday from any day of the week. We do not specify changeover days at the Courtyard Bothy which gives you the flexibility to book your holiday for when it suits you.

How many people can you accommodated?

The Bothy is suitable for two guests and up to two medium sized dogs.

Can you accommodate babies / children?

We have a travel cot and high chair available for babies, but I'm afraid that we only have one king size bed and seating for two in the living areas, therefore we are unable to accommodation older children unless they are one of the 2 people in the booking. If you would like to borrow our cot and high chair, please let us know in advance.

Are there any guidelines for bringing my dog?

We have a Dog Policy which we send you when you make your booking, if you are bringing a dog. If you would like to see this prior to booking with us, please ask.

Is the Courtyard Bothy accessible for wheelchair users?

The Bothy is on one level and it may be suitable for anyone who is able to walk around aided with a stick once indoors. Unfortunately there is not enough room to access the bathroom in a wheelchair. The outdoor area is a stony courtyard so this would also need to be considered. Please contact us if you would like to discuss any accessibility requirements before booking.

Do you have laundry facilities?

We don't have any facilities on site, but we highly recommend the Red Sock Launderette in our High Street. You can drop off your laundry with them and they will wash and iron it for you.

Can we smoke at the Bothy?

Smoking is not permitted inside the Bothy. We request that guests smoke away from the front doors of the bothy.

Is there parking at the Bothy?

A parking space is allocated to you during your stay. As you drive in, you will see it directly ahead of you next to the Bothy's entrance gate and garden.

Is there storage available for bikes, golf clubs, skis?

We have plenty of space in our garage to store any bulky items. Just let us know before arrival what you will be bringing and we will provide you with access.

Can I charge my electric vehicle?

We have a Type 2 electric vehicle charging point, which you are welcome to use during your stay for a small fee. Let us know prior to arrival if you would like to use it. There is also a fast charging point one block away in the Burnfield Car Park which is free of charge.

Can we pick the fruit in the garden?

Yes! Please help yourself to the fruit growing in our garden. We have strawberries, blueberries, apples and rhubarb. The rhubarb is great boiled for a few minutes with sugar and cinnamon. Pop it on top of your porridge or simply eat it with a bit of ice cream - very tasty!!

Grantown on Spey

Where can I buy groceries?

Grantown on Spey has fantastic, small food and drink retailers as well as a Co-Op in the Town Square. You can buy tasty fruit and veg from Rosie at the Grantown Dairy; meat and packaged meals from Barry and his team at Cairngorm Butcher; wholefoods, raw chocolate and plastic free items at Fiona's Wholefoods and Refills; local roasted coffee from Steve at Cairngorm Leaf & Bean and a wonderful choice of sweets, chocolates and cakes from Leanne / Lorna at The Candy Coo and Kj and her team at the Bothy Bakery (formerly Mountain Cafe). See the Food & Drink page for more information.

Where are the best places to eat in Grantown on Spey?

We are so lucky to have a great choice of restaurants in town offering a wide variety of options. See our Food & Drink page for more information.

What is the weather forecast for Grantown on Spey?

Grantown on Spey is sheltered by the surrounding hills, which means we often have dry weather. Obviously, it can rain here but we normally get showers as opposed to days on end of constant rain, although we can't guarantee anything! We can also get all four seasons in one day! In the winter it can be cold, we have experienced -18 degrees, and we get snow. In Spring the temperature starts to warm up although overnight we can still get a cold frost. Days are long in Summer with the sun only setting for a few hours some days. Our favourite season is Autumn when the leaves change colour, the nights start drawing in, the Bothy feels cosy and the apples in the garden are ripe and ready for picking. You can check the latest forecast at the Met Office.

What can I do in Grantown on Spey?

We encourage all guests to spend at least one day of their holiday discovering Grantown on foot. There are miles of walking trails in the community owned woodlands and many attractions which you can see on our Explore pages. A lot of Grantown is dog friendly and we have indicated this where we can on our site.

Terms & Conditions

How do I pay for my booking if I have not pre-paid?

We ask guests to pay by bank transfer prior to their stay and we will send you an invoice for this. This is to reduce contact during your stay. This applies to both direct bookings and those via third parties, such as booking.com.

What's your cancellation policy?

If you have a direct booking with us you have free cancellation up to 30 days prior to arrival.
If you cancel 14-30 days before arrival, a charge of 20% of your stay will be made.
If you cancel less than 14 days before arrival then the full booking amount will be charged.
If you have booked via a third party agent, like AirBNB or booking.com, the cancellation policy will be as per the confirmation you receive from them.
We always offer the most flexibility to direct bookings.
If we need to cancel your booking for any reason any payment will be refunded in full.
We recommend that guests take out travel insurance to cover cancellation costs.
NOTE: that for cancellations due to COVID-19, see our COVID-19 page.

Do you have Terms and Conditions for my booking?

Yes, these will be sent to you when you make a booking. If you book directly with us, they will be on the bottom of the automated confirmation email you receive. When you book with a third party, AirBNB or booking.com, they will be on the confirmation they send you. We follow up all bookings with an email attaching any further information you need prior to your visit.